Revised Effective Aug 01, 2022
Your Privacy is of Vital Importance to us.
This privacy statement has been created to better help people who are concerned about how their personal information is being used online. It outlines Flamingos policy on information, including personally identifiable data (“Personal Data”), acquired from users of the Services.
• What information we collect when using the Flamingo website or social app, or when you communicate with or contact us;
• How we use the Information;
• How the information shared;
• Data Retention Policy;
• Your Choices & Obligations;
• Other Information.
2.0 INFORMATION WE COLLECT / GATHER To provide the Flamingo Platform, we must process information about you. The type of information that we collect depends on how you use the services on platform. The information we may collect can be classified into two Personally Identifiable Information (PII) and Non Personally Identifiable information (NPII). Personally identifiable information includes, but is not limited to your name, a Flamingo user name, email address, postal mailing address, home/mobile telephone number, credit card number, billing information etc; while Non Personally identifiable information includes statistical and analytical information collected on an aggregate basis of all visitors to our platform and it comprises information that cannot be used to identify or contact you, such as demography, device type, and other anonymous statistical data involving the use of our platform.
The following are information that Flamingo collects as you use the platform:
2.1 Information you provide to Flamingo This is the information that you provide to us during registration to become a Member or during your use of the Site. In order to create an account on the Flamingo platform, it is mandatory that you provide data such as your name, email address and/or mobile number, a password and your present location. If you intend to subscribe for Flamingo Premium Service, you will need to provide payment details (e.g., credit card) and billing information.
When you use our Services, we gather information on the content, communications, as well as other information you provide, such as shared materials, messages, or connect with others and metadata like the location of a photo or the date a file was created. 2.2 Information you provide through Communication
The platform provides links or forms that can be used to contact us so you can comment, make a complaint, make suggestions and ask questions. Your name, email address, address, and phone number are requested on these forms so we can address our answer in a mannerly way. Flamingo may store information from email on file, but does not currently sell or license this information with third parties without express authorization from you.
Other information we may collect are those you provide to us in connection with your use of the Flamingo Platform such as your consents, preferences and feedback, and technical and bug fixing information.
2.3 Usage Details We gather information on how you use our platform and services, such as the contents you see or interact with, the different features you access, the activities you undertake, the individuals or profiles with whom you communicate, and the timing, regularity, and length of your activities. We also pull together information about the people and accounts connected to you, and groups that you are connected to and how you interact with them across the Flamingo platform.
2.4 Analytics, Cookies and Related Technologies
• Help remember and process the items in the shopping cart.
• Understand and save users preferences for future visits.
• Keep track of advertisements.
• Compile aggregate data about app traffic and site interactions in order to offer better site and app experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
We may also utilize web beacon to display images on a web pages and applications, but can also be used to transfer your unique user identification to a database and associate you with previously acquired information about you in our database which allows Flamingo to track certain websites and platforms that you visit.
2.5 Your Device and Location
We also collect information about your network and device (for example, IP address, proxy server, operating system, web browser and add-ons, device identification and features, cookie IDs and/or ISP or mobile carrier). If you use our Services from a mobile device or from a PC, that device will give us information about your location based on the settings on the device. We will ask for your permission before using GPS or other technologies to pinpoint your exact position.
2.6 Transaction Information
We collect information about your purchase or transaction when you utilize our premium services or make any financial transactions. Payment information, such as your credit or debit card number and other card information, other account and authentication information, and billing, shipping, and contact information are all included.
2.7 Information from Third Party
We may collect information from third parties that are provided about your activities off the Flamingo platform, including information about your device, the websites you visit, purchases you make, the ads you see and how you use their services. We sometimes get information about your online and offline activities and transactions from third-party data suppliers who have the legal authority to provide us with this information.
3.0 HOW WE USE COLLECTED INFORMATION
In general, we may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize users experience and to allow us to deliver the type of content and product offerings in which you are most interested;
• To keep you updated with information on the platform;
• To improve our website in order to serve you better;
• To offer products and/or services to you, in part, based on your willingness to be reached by our third-party advertisers.
• To communicate with you in order to enable us to better service you in responding to your customer service requests;
• To administer adverts, a contest, promotion, survey or other site feature;
• To quickly process your transactions;
• To promote safety, integrity and security;
• To ask for ratings and reviews of services or products;
• To follow up with them after correspondence (live chat, email or phone inquiries)
• Other uses may include: to analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities When personal information is collected, we will inform you at the point of collection including the purpose for the collection. Flamingo does not intend to transfer your personal information to third parties without your consent, except under the limited conditions described under the discussion entitled Information Sharing and Disclosure below. If you choose to provide us with your personal information, we may transfer that information, within http://www.Flamingo.social/ or to our third party service providers.
4.1 Service Providers
We contract with other companies to provide services on our behalf, such as processing payments, hosting our Site and review pages, sending out information or promotional offers, providing customer service and analyzing data from our Site. We provide these companies with only those elements of your personal information that they need to deliver those services. These companies and their employees are prohibited from using that personal information for any other purpose.
4.2 Aggregate Data
We may share aggregated, non-personal data with service providers, advertisers or other existing or potential business partners to enable our users to receive targeted information (such as product recommendations) and/or discounts and to optimize third-party offers of products and/or services.
4.3 Compliance with Law and Policies; Protection of Rights
4.4 Partner Programs
From time to time, we may partner with companies that are in conjunction with trusted store or similar programs, subscription services, rewards programs or other membership programs, they might require that we disclose purchasing or other personal information about their members who visit our Site (for example, to obtain purchase protection or to earn points or discounts for purchases made on our Site through links from the partner site). We will disclose your personal information to the partner companies when you consent to that disclosure, including consent implied by your agreement to the applicable membership or participation rules. And then we will disclose only the personal information required to make these programs work for you and support your membership in them.
4.5 Acquisitions or Divestitures
We may decide to sell, buy or merge our own or other businesses. Such a transaction may involve the disclosure of personal and other information to prospective or actual purchasers, or receiving it from sellers. It is our practice to seek appropriate protection for information in these types of transactions. In the event that we or all of our assets are acquired in such a transaction, customer information would be one of the transferred assets.
4.6 Other Flamingo Users
Certain of your personal data may also be shared with other users of the Flamingo Platform as part of the normal operation of the Flamingo Platform. For example, your profile picture and biographical information that you add is accessible to all users. In addition, the Flamingo Platform may publish the features that you used during a particular period to other users from time to time. Such details may be displayed in different ways including in rankings of particular user groups.
4.7 Disclosure of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with "Third Party Advertisers" or "Third Party Advertising Companies" and other parties as provided below: We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about goods and services that may be of interest to you. We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf, and is owned and used by us.
6.0 LINKS TO OTHER WEBSITES / THIRD PARTIES
Our Site and Platform may contain links to enable you to visit other websites of interest, including user blogs and feeds. We do not have any control over those other websites and are not responsible for the protection and privacy of any information which you provide on those websites. You should become familiar with look at the privacy statement applicable to each website you visit.
7.0 DATA SECURITY
The security of your personal information is extremely important to us. We use technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online. All sensitive information is collected on a secure server. When we ask customers or users to provide financial information (such as a credit card number) that data is protected using Secure Sockets Layer ("SSL") technology.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, since no security system is impenetrable and "Perfect security" does not exist on the Internet, or that information you supply will not be intercepted while being transmitted to us over the Internet. Therefore, we cannot guarantee its absolute security of our databases.
When creating an account and asked to choose a password, in which case your online account information shall be protected by your password. We recommend that you do not disclose your password to any other person. You are responsible for maintaining the confidentiality of your password and account, and are fully responsible for all activities that occur under your password or account.
8.0 AGE POLICY/CHILDRENS PRIVACY
In agreement with the Childrens Online Privacy Protection Act, 15 U.S.C. §§ 6501-06 and 16 C.F.R. §§ 312.1-312.12, we do not seek or knowingly collect any personal information about children under 16 years of age. We understand the importance of protecting children’s privacy, especially in an online environment. The Site is not designed for or directed at children. This Platform is not intended for children living who are under 16 years of age. No one under the age of 16 may provide any information to or on the Platform. Under no circumstances shall we allow the use of our services by minors without prior consent or authorisation by a parent or legal guardian. We do not knowingly collect Personal Information from minors.
If we determine that we have collected or received any information from any child under the age of 16, we will delete that information immediately. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us using the contact details below or, contact us at [email protected] to provide additional information or to request the removal of the relevant information from our database. If you feel that we are not abiding by this Privacy Notice, you should contact us immediately via email at [email protected].
9.0 DATA RETENTION
Because many users tend to use our service at different points, we retain your personal information for continued service and convenience purposes until you advise us not to do so. Under applicable regulations, we will keep records containing users personal data, account opening documents, communications and anything else as required by applicable laws and regulations.
Notwithstanding the foregoing, we may retain personal information in order to comply with applicable laws, keep accurate records, resolve disputes, prevent fraud, enforce our Terms and Conditions of Service or other agreements, or for any other legally permissible purpose.
10.0 YOUR RIGHTS ACCORDING TO GDPR LAW
The Flamingo Team seeks to ensure all individuals are provided with the rights mandated by their governing jurisdiction. Not all of the rights discussed herein will apply to each individual data subject and may not apply to you depending upon your jurisdiction.
You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so by contacting us. Upon request, we will provide you with information about whether we hold any of your personal information. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format.
To the extent that such rights are mandated by the laws applicable to the individual data subject, such as all data subjects residing in the European Union (“EU”), the following rights may apply: the right to access (GDPR, Article 15); the right to rectification (GDPR, Article16); the right to erasure (GDPR, Article 17); the right to restrict processing (GDPR, Articles 18); the right of object (GDPR, Article 21); and if applicable, the right to data portability (GDPR, Article 20). You may also have a right to lodge a complaint with an appropriate data privacy regulatory authority (GDPR, Article 77).
If we process your information based on our legitimate interests as explained in this Privacy Notice, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your data for direct marketing purposes, you can always object using the unsubscribe link in such communications or changing your account settings if you have registered or scheduled an appointment with the Flamingo Team. However, please note you may not opt-out of Platform-related communications, such as account verification, changes or updates to features of the Platform, or technical and security notices.
Where you have provided consent to certain data processing, you have the right to withdraw that consent at any time. A withdrawal